TATICCA is implementing RPA technology in its clients, with the objective of automating processes with greater speed and precision. In partnership with Automation Anywhere, a world reference in RPA tools, the consultants will be responsible for the development and implementation of robots in several clients, whether they are from TATICCA or who adhere to the Automation Anywhere solution. It is worth remembering that TATICCA intensively trained its consultants in the programming of robots on other platforms as well, such as UiPath and WD.
TATICCA consultants recently started a project to implement the Automation Anywhere solution at a large Brazilian university. Among the objectives of the project is the improvement of the services provided through the use of university technology systems and all operating procedures.
RPA is the acronym for “Robotic Process Automation”, a tool that uses robots as routines operating various systems within the computer, websites on the internet, and even in documents in tools such as those of Microsoft Office. In this way, it operates by simulating what a human would do, following pre-defined rules. The evolution of this technology is so significant that there are already artificial intelligence tools capable of understanding highly complex tasks and adapting when changes occur.
To guarantee the return on investment in implementing RPA, it is necessary to choose the right tasks, those that consume a lot of human resources time and have key characteristics described below:
· Large volume of activity execution;
· Manual data entry;
· Repetitive work;
· Access to multiple legacy systems;
· Rule-based processing and well-defined logic;
· High number of outsourced contractors.
Common processes that may be subject to robotization:
· HR Services: Payroll, Time and Attendance Management, Onboarding and Offboarding, Benefits Administration, Recruiting (Back Office ), Personnel Management, Education and Training;
· Supply Chain: Inventory Management, Demand and Supply Planning, Contract Management and Supplier Assessment, Service Order Management, Returns Processing, Shipping Management;
· IT Services: Server and app monitoring, Time and service management, Routine monitoring and maintenance, Email processing and distribution, Reset/unlock password, Back up and restore;
· Accounting and Finance: Procurement to Pay (P2P) - Tax receipt and management of invoices, Order to cash (O2C) - Management of sales orders and invoices, Record to Report (R2R) - consolidation of information and generation of reports and indicators, Reconciliations and various reports;
· Customer Service: Customer Inquiries, Order Management, Customer Accounting Setup, Document Processing, Duplication of System Entry.
Common activities that a robot can perform:
· Email: Monitor the arrival of new emails, extract information and attachments from emails, draft and send emails;
· Internet: Access websites, access cloud applications and perform authentication, fill out and submit forms.
· Sheets: Create, edit, save sheets. Apply formulas and formats, generate graphics and reports.
· Documents: Create, edit, save documents. Apply formatting and objects, transform to other formats.
· Folders and Directories: Create, change, delete folders and files. Browse folder structures, compress files and folders.
· Systems: Open windows and run applications, perform secure authentication, trigger menus, fill out forms and query applications, execute commands, trigger DLLs and APIs.
· Commands: Perform clicks and double-clicks, perform typing and combination of hotkeys.
The implementation of these automations usually replaces the time employees spend on repetitive and operational tasks, providing the most time available for them to perform analytical activities, improving productivity and also focusing qualified resources on more noble tasks.
Among the tasks present in most companies that have great potential in implementing RPA's are Accounts Payable, Accounts Receivable, Accounting, Human Resources and any type of service that involves repetitive tasks.
A fundamental step for companies that wish to implement RPA's in their organization is the selection of the correct processes, since successful implementation in relevant tasks usually generates an immediate financial return, financing future expansions.
The TATICCA team is qualified to work with the main tools in the market, and extensive knowledge in process improvement, identifying appropriate solutions for each client.
Contact TATICCA — ALLINIAL GLOBAL, which provides integrated auditing, accounting, tax services, corporate finance , Financial Advisory , Risk Advisory , technology, business consulting and training. For more information, visit www.taticca.com.br or email taticca@taticca.com.br. Our company has professionals with extensive experience in the market and has certified methodologies for carrying out activities.