Technology solutions

Our expertise in technology is the result of several projects carried out by our professionals for companies in various business segments.

Diagnosing Process Automation Opportunities

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RPA - Robotic Process Automation - Intelligent Process Automation

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Generative AI Solutions - With the Prompt Engineering Application

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BPMS and Process Orchestration

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Messaging - Chatbot & AI

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IT General Control Audit (ITCG)

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Identifying automation opportunities and priorities

Deliveries

  • List of automation opportunities identified by department
  • Definition of success indicators for each automation opportunity - KPI's
  • Calculation of investment return and number of hours saved per opportunity
  • Automation payback estimate
  • Preparation of the implementation plan, according to the priority criteria defined by the company

RPA — Robotic Process Automation

Intelligent Process Automation

We support our clients at every stage of their intelligent process automation journeys, combining cutting-edge technologies, such as Artificial Intelligence, RPA platforms, and process orchestration.
Our goal is to simplify operations, increase efficiency and generate sustainable results, always with solutions adapted to the needs of each organization.

Generative AI Services

Generative AI Consulting:

  • Analysis of the viability and impact of generative AI on business processes;
  • Identification of areas where generative AI can be applied;
  • Definition of adoption strategies and roadmap for implementation.

Development of Custom Solutions:

  • Creation of generative AI models to meet specific needs;
  • Integration and use of generative AI with RPA solutions;
  • Development of chatbots and virtual assistants with generative AI.

Prompt Engineering:

  • Optimization of prompts to generate more accurate and personalized results;
  • Development of prompt libraries for specific use cases;
  • Training and empowerment of the client's team in creating and adjusting prompts.

Process Automation with Generative AI:

  • Application of generative AI in document automation flows (emails, reports, etc.).

Data Management and Privacy:

  • Advice in compliance with data regulations (LGPD, GDPR) when using generative AI;
  • Implementation of solutions that guarantee data security and privacy when generating outputs with AI.

Process Orchestration

BPMS

Business challenges involve managing tasks, deadlines, documents, business rules, and especially the organization of sequential activities by department. Therefore, we believe that a process orchestration solution is the ideal component for companies to gain productivity, traceability, and organization in their business processes.

Electronic Signature

Service Channels

  • Omnichannel.
  • Process Automation (RPA)
  • Immediate response 24/7/365
  • More efficient personalized service
  • Massive and personalized campaigns
  • Easy integration into business systems
  • Secure digital identity validation
  • KYC - Digital Omni-Channel Onboarding
  • AI Services
  • GPT Chat | Sentiment Analysis | Speech to text | Image analysis

Administer and manage responses on the main message channels

WhatsApp

We are official WhatsApp API providers

telephony

Integrations with telephone communications

Short Message Service

Sending mass SMS worldwide and integrating with SMPP services

ChatWeb

We integrate with your site

Instagram

Instagram API for replies in the DM (direct message) mailbox

Facebook Messenger

Corporate account registration for reliable communication via API

General IT Controls Audit (ITGC)

Seeking to understand the operational reality and specific needs of our clients, we recognize that the absence of a regular General IT Controls audit may pose a significant risk to the security and performance of their information systems.

Companies that do not undergo such an audit of their IT environment, from time to time, may be exposed to unidentified vulnerabilities, inadequate processes, and unmitigated risks, which in turn, can affect data integrity, regulatory compliance, and business continuity.

In addition, we consider that, in a scenario of constant technological evolution and increasing cyber threats, it is imperative that companies are proactively prepared to face these challenges. A General IT Controls audit will provide a comprehensive view of the company's IT structure, identifying areas for improvement and strengthening internal controls to mitigate future risks.

Regulator:

International association that supports and sponsors the development of methodologies and certifications for the performance of auditing and control activities in information systems.

Methodology:

Single integrated framework or even an integrator among the most relevant frameworks available on the market.

Why choose TATICCA?

Our team's goal is to provide relevant insights for your business and support you in your growth!

  • Customized team for each project

  • Case-by-case suitability

  • Flexible approach

  • Senior Executive Engagement in Services

  • Expertise

  • Independence

  • Globally interconnected local resources

  • Multidisciplinary team

  • Continuous training

  • Methods shared with customers

  • Extensive knowledge of the sectors

  • More modernity, competence, flexibility, scalability and customer focus

Our team

Professional experts in technology
Do you have any questions?

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